Timeframe

Feb 2025 - Mar 2025

Feb 2025 - Mar 2025

My Role

UX/UI Designer

UX/UI Designer

Team

3 UI/UX Designers: collaborated on task flows, wireframes, and prototypes

3 UI/UX Designers: collaborated on task flows, wireframes, and prototypes

Background

This local restaurant is a Korean restaurant specializing in Dakgalbi (chicken), bibimbap (rice) and various traditional Korean dishes.

What Users Struggled With

The original restaurant menu was presented as a single static image, making it difficult for users to browse or customize their meals. There was no built-in ordering system, and the platform lacked responsive design, leading to a poor experience, especially on mobile devices.

Background

This local restaurant is a Korean restaurant specializing in Dakgalbi (chicken), bibimbap (rice) and various traditional Korean dishes.

What Users Struggled With

The original restaurant menu was presented as a single static image, making it difficult for users to browse or customize their meals. There was no built-in ordering system, and the platform lacked responsive design, leading to a poor experience, especially on mobile devices.

Before vs. After - A Glimpse of the Transformation

Before vs. After - A Glimpse of the Transformation

⏳ Before

  • No online ordering function

  • Not mobile-responsive

  • Difficult for users to browse the menu or customize their meals

  • No online ordering function

  • Not mobile-responsive

  • Difficult for users to browse the menu or customize their meals

✅ After

  • Place pickup/delivery orders

  • Developed mobile versions

  • Browse the menu

  • Place pickup/delivery orders

  • Developed mobile versions

  • Browse the menu

Design & Iterate

We began by discussing the user flow and creating a UI style guide based on the brand identity. Then, we brainstormed and sketched out early ideas.
These sketches informed our medium- and high-fidelity wireframes, which we refined through two rounds of user testing. The feedback helped us iterate toward the final design.

We began by discussing the user flow and creating a UI style guide based on the brand identity. Then, we brainstormed and sketched out early ideas.
These sketches informed our medium- and high-fidelity wireframes, which we refined through two rounds of user testing. The feedback helped us iterate toward the final design.

User flow

UI Style Guide

Desktop Sketching and Wireflows

Mobile Sketching and Wireflows

Desktop Medium Fidelity Wireframes

Mobile Medium Fidelity Wireframes

Final Delivery

We redesigned the restaurant’s web and mobile platforms to deliver a more intuitive and seamless ordering experience. The new design enables users to browse the menu easily, customize their meals, and place orders through a newly added delivery and pickup system. Responsive layouts were also implemented to ensure an optimized experience across all devices.

We redesigned the restaurant’s web and mobile platforms to deliver a more intuitive and seamless ordering experience. The new design enables users to browse the menu easily, customize their meals, and place orders through a newly added delivery and pickup system. Responsive layouts were also implemented to ensure an optimized experience across all devices.

Behind the Scenes: Reflection and Next Steps

Behind the Scenes: Reflection and Next Steps

What I Faced and Learned

What I Faced and Learned

What I Faced and Learned

  • Design decisions sparked differing opinions
    Throughout the project, our team had differing ideas around colors, layout spacing, and component alignment. To align our perspectives, we conducted competitor analysis and explored related literature and articles.

  • I learned the importance of research-based design
    This process taught me that strong design decisions should always be grounded in research, not just preference, and I learned how to communicate and justify those decisions clearly.

  • Collaboration and communication are key
    Working through these challenges also helped me grow in team collaboration, learning when to lead, when to listen, and how to align as a team.

  • Design decisions sparked differing opinions
    Throughout the project, our team had differing ideas around colors, layout spacing, and component alignment. To align our perspectives, we conducted competitor analysis and explored related literature and articles.

  • I learned the importance of research-based design
    This process taught me that strong design decisions should always be grounded in research, not just preference, and I learned how to communicate and justify those decisions clearly.

  • Collaboration and communication are key
    Working through these challenges also helped me grow in team collaboration, learning when to lead, when to listen, and how to align as a team.

Next Steps - If I Could Go Further

Next Steps - If I Could Go Further

  • I wish we had built a more advanced prototype
    Using tools like ProtoPie would have allowed us to simulate transitions, gestures, and more realistic interactions to gather better feedback.

  • I would expand the flow to support dine-in ordering
    The current design supports pickup and delivery. If I could go further, I’d design for the in-store dining experience to complete the full journey.

  • I wish we had built a more advanced prototype
    Using tools like ProtoPie would have allowed us to simulate transitions, gestures, and more realistic interactions to gather better feedback.

  • I would expand the flow to support dine-in ordering
    The current design supports pickup and delivery. If I could go further, I’d design for the in-store dining experience to complete the full journey.

Loved by Users

Loved by Users

Loved by Users

  • I like the message that appears right after I add the item to the cart. It gives feedback.

    P1

  • It's good that you can view ingredients and reviews on the menu details page.

    P3

  • ⁠Like need anything else options on the cart.

    P4

I’m Rowena, a UX designer with 3+ years of experience crafting high-performing websites that elevate products to the next level.

Let's Work Together!

©2026 Rowena Chen. All Rights Reserved.

I’m Rowena, a UX designer with 3+ years of experience crafting high-performing websites that elevate products to the next level.

Let's Work Together!

©2026 Rowena Chen. All Rights Reserved.

I’m Rowena, a UX designer with 3+ years of experience crafting high-performing websites that elevate products to the next level.

Let's Work Together!

©2026 Rowena Chen. All Rights Reserved.

Project

Project